o bibliotecário 2.0 (SP1)

Service Pack 1


  • Facebook

    O Bibliotecário 2.0 on Facebook
  • Outros Blogues


    oitenta e cinco. Get yours at bighugelabs.com/flickr
  • RSS O outro blogue

  • Translate

  • Comentários

  • Arquivos Temáticos

  • Arquivo Mensal

O que é um cliente?

Publicado por Julio Anjos em 2008, 12 de Dezembro

“A ‘Customer’ is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption on our work. He is the purpose of it.

He is not an outsider on our business. He is a part of it.

We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

Mahatma Gandhi, 1890 (enquanto praticava advogacia na África do Sul.

Imprimir esta notícia Imprimir esta notícia

Comentar


XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Login with Facebook:
Página 1 de 11
 

Bad Behavior has blocked 571 access attempts in the last 7 days.